The Our Voice Matters project aims to give citizens an opportunity to inform and influence changes to the Social Care Services they access. As highlighted within the Social Services and Wellbeing Act (Wales), 2014, the project champions engagement and co-production activities and promotes citizens access to having Voice, Choice and Control in a way that improves individual livelihoods and communities.

As part of its work, The Our Voice Matters project is currently undertaking phase 2 of its project activities.

Project phase 2 aims to build on the data collected through the phase 1 participatory research and engagement activities that focused on the regional understanding of co-production, and the barriers stopping citizens from engaging effectively.  As a result the project has launched its ‘Solutions Hub’ to try and identify how Social Care Services and Organisations across Cwm Taf Morgannwg can use innovation and creativity to shape, equip and evaluate the work they do with the help and expertise of the citizens who access them.


The Changing Priorities of our Project

In light of the global COVID-19 pandemic, the Our Voice Matters project had to place some of its phase 2 activities on hold.  As a way of championing citizen engagement and the unique experiences of people throughout the lockdown period, the project launched its #CTMLockdownVoices campaign in April 2020 as a mechanism for individuals to have their voices heard.  The campaign was hugely successful and continues to be a source of rich citizen data through the developing crisis situation COVID-19 has presented.  Data gathered through the campaign has been fed into both local and regional reporting systems including the Population Needs Assessment Review for Cwm Taf Morgannwg and the Regional Impact Assessments of COVID-19.

If you would like to get involved and share your thoughts, stories and experiences of COVID-19  and the developing restrictions, please check out and access the campaign through our social media sites.